Preview Mode Links will not work in preview mode

May 17, 2021

Lee Cockerell retired as the Executive Vice President of Operations for the Walt Disney World Resort in Lake Buena Vista, Florida; A position he held for ten years.

His responsibilities encompassed a diverse mix of operations, which included 20 resort hotels with over 24,000 Guest rooms, 4 theme parks, 2 water parks, 5 golf courses, a shopping village & nighttime entertainment complex.

Lee is author of six books on leadership, management and world class customer service, and founder of